Graded Goods - Explained
Brand New
Brand new product with full warranty.
Graded as new product
Damaged box or incomplete items, tested to be in brand new condition in all original packaging and will be complete with all original accessories. 12 Months warranty supplied and a 7 day money back guarantee, extended warranty available on Televisions.
Grade B - Factory Refurbished
These may also be ex-display or slightly marked goods. Common marks are slight scuffs caused by the item's original packaging rubbing on the unit. If any product is obviously marked we will make this clear in our description. We will never understate any damage so that you are always happy with the condition of the goods.
Supplied with a 12 month RTB warranty except for corded headphones which have a 3 month warranty.
Grade C - Significantly Marked
These goods will have several fairly significant marks, they will be noticeable scratches or scuffs and are sometimes not in original box and have been repackaged by ourselves. We will never understate any damage so that you are always happy with the condition of the goods.
Supplied with a 12 month RTB warranty except for corded headphones which have a 3 month warranty.


