All images, descriptions, specifications and advertising on our site are for the sole purpose of giving an approximate description of the goods. Full detailed specifications are available from the manufacturer's brochures or their websites.
The intention of T.L.X. Electrical Limited is that all information on the website should be as accurate and up to date as possible. However, T.L.X. Electrical Limited cannot guarantee the reliability or the accuracy of the information contained within its pages. All the actions taken by the user of the website are the responsibility of the individual.
Any order you place will constitute an offer capable of acceptance by us. We will not be obliged to accept an order and we reserve the right to refuse an order without giving any reason.
You may cancel an order at any time until confirmation of order, however you may not at any time cancel any order for goods that are customised to meet your particular requirements. Each order if accepted by us shall constitute a separate severable contract.
Once you have placed an order we reserve the right to send occasional promotional emails detailing special offers or changes to our site to our customers. We agree not to pass on any personal details to any 3rd parties. If you do not to wish to receive occasional promotional emails please send an email to firstname.lastname@example.org with Unsubscribe in the subject bar.
The price for the Products will be the price set out on the webpage provided that it has been confirmed in the Order Confirmation.
All prices set out on the web page will include VAT where applicable.
Delivery costs, where applicable, are payable by you at the price set out on the website, provided such costs have been confirmed in the Order Confirmation.
The total price payable for the goods will be stipulated at the time of order.
All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.
We will endeavour to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is sometimes outside our control. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods.
If it is not possible for us to effect delivery for whatever reason including but not limited to your being away or your premises being inaccessible, you will be liable to pay us an additional sum to cover our storage and administration charges. We reserve the right to effect delivery by instalment in which case each instalment will be a separate Contract.
Subject to the clause above, should you wish to cancel or reschedule any order, you agree to give us as much notice (in writing) as is reasonably practicable and agree to pay our storage and administration charges in addition to the charges.
As soon as we have delivered the goods to your door you will be responsible for them. We will only deliver goods to the address on the order and goods will not be left without a signature. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk. Any transit damage to the goods, shortages or incorrect goods supplied must be noted on the delivery consignment note at the time of delivery.
Notwithstanding delivery and the passing of risk in the goods, title in the goods shall not pass to you until we have received payment of the charges in full by cash or cleared funds payment for all goods that we have agreed to sell to you pursuant to a confirmation of order. Until such time as the title in the goods passes to you, you will hold the goods as a bailee and keep the goods separately from any other goods belonging to you or any third party and properly stored, protected and insured and identified as our property. Until such time as title in the goods passes to you, we may at any time require you to deliver up the goods to us and, if you fail to do so, enter any premises where the goods are stored to repossess the goods.
If on Delivery the Goods appear to be visibly damaged you must notify the carrier immediately that you will not accept delivery otherwise you will forfeit your right to reject the goods for visible damage.
If you are not satisfied with any Product you have purchased from us, you may return the Product to us and obtain a refund of the price of the returned Product entitlement if you contact us within 7 Working Days of delivery of the Product. 1. If the goods are not visibly damaged on delivery, but you wish to reject the goods for any other non conformance or unapparent damage, you may reject the goods provided that: a. you obtain an RMA number from us within 24 hours of delivery and allow us facilities to inspect the goods within 7 days of the date of Delivery; and b. the goods are undamaged in their original packaging and you have not marked either the goods or their packaging. 2. Should you reject and return the goods in accordance with clause 1., we reserve the right to charge a “restocking fee” which will be an amount equivalent to 30% of the price payable by you in respect of the returned goods. If you fail to comply with either 1. or 2., you will be deemed to have accepted the goods.
We will not be liable for any failure to effect delivery of the whole or part of any order due to an event beyond our reasonable control.
If delivery is delayed due to an event beyond our reasonable control, we will notify you promptly of the reason for such a delay and you agree to give us such an extension to effect delivery as is reasonable in the circumstances.
We may, in our absolute discretion, suspend any delivery and/or terminate any contract immediately on notice to you if: a. You pass a resolution for winding up (except for amalgamation or reconstruction of a solvent company) or if a court makes an order to that effect or if you have a receiver or administrator appointed over all or any of your assets or business, or if you cease or threaten to cease to carry on business. b. You are in material breach of any of these Conditions. c. We are unable to effect delivery due to an event beyond our reasonable control. Termination of any contract between us shall not affect your liability to pay us (without deduction or set off) such charges as are due for goods for which we have effected delivery. If on termination of any contract, we owe you any sums, we reserve the right to set off against such sums any outstanding charges as you owe us.
1. Our liability for death or personal injury as a result of our negligence or the negligence of our employees shall not be limited. 2. Our total liability to you for a breach of the Conditions or for negligence in the course of supplying goods to you shall be limited to the repair or replacement of any goods giving rise to your claim or at our option an amount equivalent to the charges (or proportion of the charges) that you have paid us for goods giving rise to your claim, except as set out in clause 1. and 2. above, we will not be liable for the following loss or damage howsoever caused even if it foreseeable by us: loss of profits, business, revenue, goodwill, anticipated savings, data, corruption of data, whether sustained by you or third party and/or special, indirect or consequential loss (other than direct physical damage to your tangible property) whether suffered by you or another third party.
These terms and conditions do not affect your statutory rights. The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.
These Conditions shall be governed exclusively by English law and you and we agree to submit exclusively to the jurisdiction of the English courts.